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Fintech

Fraud Detection in Real-Time: How Banks Are Fighting Financial Crime with AI

AN

Arjun Nair

Fintech Solutions Lead

January 10, 2025
8 min read

Financial fraud costs Indian banks over ₹40,000 crore annually. Machine learning models processing millions of transactions per second are the new frontline of financial crime prevention.

The Fraud Landscape in Indian Banking

The Reserve Bank of India reported ₹40,587 crore in bank frauds in FY2024, spanning loan fraud, card skimming, phishing, and increasingly sophisticated UPI scams. The explosion of digital payments — India processes over 11 billion UPI transactions monthly — creates both opportunity and risk. Every transaction is a data point that can be analyzed; at this volume, manual review is impossible.

Why Traditional Rule-Based Systems Fail

Legacy fraud detection systems operate on hand-crafted rules: "flag transactions over ₹50,000 at unusual hours" or "block international transactions from non-travel customers." These rules are:

  • Static: Fraudsters probe systems to find the rules and operate just below thresholds
  • Brittle: Legitimate behavior diversity means rules generate high false positive rates
  • Slow to update: Adding new rules requires analyst time and deployment cycles

Modern ML systems continuously adapt to new fraud patterns without human rule-writing.

The ML Fraud Detection Stack

Feature Engineering

Raw transaction data — amount, merchant, time, location — is transformed into hundreds of features: velocity (how many transactions in the last 15 minutes?), deviation (how does this amount compare to the customer's typical spending?), network features (is this merchant associated with known fraud rings?), and behavioral biometrics (does the typing pattern on the mobile app match this user's baseline?).

Model Architecture

Modern fraud detection uses ensembles: gradient boosted trees (XGBoost, LightGBM) for tabular features, graph neural networks for relationship analysis, and LSTM networks for sequential behavior modeling. Ensemble decisions are more robust than any single model.

Real-Time Inference

A UPI transaction must be approved or declined in under 100ms. This requires: pre-computed customer feature stores updated in near-real-time, optimized model inference (often with model distillation), and sub-50ms database lookups. Our production deployments handle 50,000+ transactions per second with p99 latency under 80ms.

The False Positive Problem

The hidden cost of fraud detection is not just caught fraud — it's legitimate transactions incorrectly declined. A blocked transaction costs the bank a customer relationship, not just a fee. Calibrating the precision-recall tradeoff is critical: for consumer credit cards, we typically target 10:1 false-to-true positive ratios; for corporate wire transfers, 3:1 is acceptable given the higher stakes.

Evolving Threats: GenAI and Deepfakes

Fraudsters now use generative AI to create synthetic voices for vishing attacks and deepfake videos to bypass biometric KYC. The 2025 frontier of fraud detection must incorporate: liveness detection in biometric systems, voice authentication with anti-spoofing, and cross-channel behavioral correlation to detect synthetic identities. This is the arms race that will define financial crime for the next decade.

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AN
Arjun NairFintech Solutions Lead

Arjun architects financial technology solutions for banks and NBFCs, specializing in fraud detection, regulatory compliance, and real-time payment systems.

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